Refund policy

A return of a purchased item may be initiated within 14 days of delivery. Return Shipping Fee and a restocking fee of 25% of the item price applies. Buyer is responsible for return shipping charges and will not be reimbursed for the original shipping cost.

Additional Notes

Our is customers satisfaction. We provide accurate description and photos to the best of our ability. We understand that nothing is like seeing the actual piece. For this reason We are giving you 14 days to think about the order. The item must be returned in the exact manner, packaging and condition in which they were received. Please note that customized items are not subject to return and refund. * Items must be returned in the condition they were received. Any international customs duties and taxes will not be refunded, and returns of customized or made to order items are at the Silvio Piattelli Design discretion. Return shipping costs are not subsidized and may be higher than the original shipping cost. To the extent that the EU Consumer Rights Directive (“CRD”) applies to you, you may have additional rights relating to returning items. To the extent the CRD applies (if you are a consumer based in the EU), you will be entitled to elect to use either the CRD or the seller’s policy in respect of returning a particular item.